Terms of Services

Last Updated: April 2025

These Terms of Service ("Terms") govern your use of our website, services, and any related content (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

1. Overview

Podcast Packaging is a productized service that delivers high-converting YouTube thumbnails and titles to podcasters. Users purchase credits either as a one-time payment or through a monthly subscription. These credits can be redeemed for thumbnail and title requests.

2. Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent that you meet this requirement.

3. Service Use

  • Users submit a YouTube link and any specific instructions.

  • We deliver a custom thumbnail and title within 72 hours. Orders can be submitted on weekends, but design work is only performed on weekdays (Monday through Friday, excluding holidays).

  • Users are responsible for providing clear, accurate details to avoid delays.

4. Payment

  • All payments are processed via Stripe.

  • Users can purchase credits one-time or via a recurring subscription.

  • Credits are non-refundable.

  • If we fail to deliver within 72 hours (excluding weekends and holidays) for standard thumbnail and title orders, we will refund the used credit(s) for that order. This does not apply to branding orders.

5. Ownership & Rights

  • Upon delivery and full payment, you receive full commercial usage rights for the delivered assets.

  • We retain the right to display work samples (with your permission) for marketing purposes.

6. Revisions

  • Three revision is included per order. Additional revisions may incur extra fees.

  • We have a 48-hour approval policy: if no revision is requested within 48 hours of delivery, the order will be considered automatically approved and marked as complete.

7. Prohibited Use

  • You may not use the service for unlawful, defamatory, or deceptive purposes.

  • Do not attempt to reverse-engineer or misuse the Service.

8. Disclaimer

We strive to deliver high-quality work but do not guarantee specific outcomes such as increased views or engagement. Results may vary.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Termination

We reserve the right to refuse service or terminate access if you violate these Terms.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service means you accept any changes.

12. Contact Us

Questions? Reach out to us at [email protected]